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We are committed to providing reliable and efficient shipping to ensure your orders arrive safely and on time. Please review the policy below for full details.
Processing Time
Orders are typically processed within 1–2 business days after payment confirmation. Orders placed on weekends or public holidays will be processed on the next business day.
Pre-order items or products requiring special handling may require additional processing time. Any extended timelines will be clearly stated on the product page.
Shipping Methods and Delivery Times
We offer multiple shipping options at checkout, including Standard, Expedited, and Priority delivery.
Estimated delivery times:
Standard Shipping: 3–7 business days
Expedited Shipping: 2–4 business days
Priority Shipping: 1–3 business days
Delivery times are estimates and may be affected by carrier delays, weather conditions, or other unforeseen circumstances.
Shipping Rates
Shipping costs are calculated at checkout based on your location, order weight, and package size.
Free shipping may be offered on qualifying orders as indicated on our website.
Order Tracking
Once your order has shipped, you will receive a confirmation email with a tracking number and tracking link.
Please allow up to 24 hours for tracking updates to appear in the carrier system.
International Shipping
We offer international shipping to select regions.
Please note:-
Customs duties, taxes, and import fees may apply and are the responsibility of the customer
Delivery times may vary due to customs processing and international logistics delays
Lost, Damaged, or Delayed Orders
If your order is lost, damaged, or significantly delayed, please contact us within 7 days of the expected delivery date at:
onendunncards@gmail.com
For damaged items, clear photos of the product and packaging may be required to process a claim with the carrier.
Incorrect or Undeliverable Addresses
Customers are responsible for providing accurate shipping information at checkout.
Orders returned due to incorrect or incomplete addresses will be refunded minus shipping costs and may be subject to a restocking fee of up to 10%.
Support
For any shipping-related questions or assistance, contact us at:
onendunncards@gmail.com